NLL rules

Customer Service Guidelines of the National Library of Latvia
 

 

 

APPROVED BY

the Minister of Culture

N.Puntulis

REGULATIONS FOR THE USE OF THE NATIONAL LIBRARY OF LATVIA

Issued in accordance with

Section 21 of the Library Law

1. GENERAL PROVISIONS

1.1.        These Regulations for the Use (hereinafter – the Regulations) of the National Library of Latvia (hereinafter – the NLL or the library) regulate the procedure by which the NLL as a generally accessible universal research library ensures the provision of services, access to its collection, the use of information resources, databases and systems, the registration procedure, as well as define the rights and duties of the NLL readers, visitors and tourists. The Regulations are binding on individuals who are in the NLL building until the moment they leave it, or until the moment the obligations between the individual and the NLL cease to exist, if the particular individual has previously assumed such obligations.

1.2.        The NLL reader (hereinafter – the reader) may be any natural or legal person who wants to use information resources of the NLL collection – printed works and other documents (audiovisual materials, manuscripts, etc.) or electronic publications, databases and systems – and borrow printed works and other documents or electronic publications or copies thereof from the collections of other Latvian and foreign libraries and document centres. Cooperation agreements on the provision of information services are entered into with legal persons.

1.3.        Reader registration:

1.3.1.     a reader is a person to whom a Reader Card, a Reader Card for Children, an Honorary Reader Card or an ILL (Interlibrary Loan) Card has been issued;

1.3.2.     only registered readers may use all the NLL services;

1.3.3.     readers are registered and their Reader Cards are made at the NLL Welcome Desk (Level 1) at Mūkusalas iela 3, Riga;

1.3.4.    a Reader Card can be obtained by persons who are at least 16 years of age and who, during the registration process, provide their declared place of residence or actual address of residence as being in the Republic of Latvia;

1.3.5.    a Reader Card for Children can be obtained by persons who are between the ages of 5 and 15 and who, during the registration process, provide their declared place of residence or actual address of residence as being in the Republic of Latvia;

1.3.6.     registration with the NLL is free of charge;

1.3.7.     the Reader Card is valid for five years, while the Reader Card for Children is valid for three years.

1.4.        To apply for the Reader Card, the Reader Card for Children and the Honorary Reader Card, the following is required:

1.4.1.     to present a passport or ID card ;

1.4.2.     to fill in a registration form (refer to Annex 1 “Reader Registration Form of the National Library of Latvia”) and sign it, including by an e-signature, thus confirming compliance with the Regulations. The registration form can be filled in online or at the library;

1.4.3.     to take a photo at the NLL Welcome Desk or, when registering remotely, in the NLL online registration system;

1.4.4.     when registering minors between the ages of 5 and 13  the presence of parents or legal guardians or a written consent given by parents or a guardian appointed in accordance with the procedures specified in the regulatory enactments is required (refer to Annex 2 “Consent Form for Registration of a Minor as a Reader of the National Library of Latvia”). The consent signed by an e-signature may also be submitted electronically;

1.4.5.     minors under the age of 15 have to present a passport, ID card or another identification document with a photograph and personal identity number.

1.5.        By registering as a reader, a username and password are given to log in to the NLL Digital Library in accordance with the procedure laid down in Paragraph 1.4 of the Regulations.

1.6.        Visitors and tourists do not need to register as readers in accordance with the procedure laid down in Paragraphs 1.3 and 1.4 of the Regulations. All visitors and tourists have the same duties and responsibilities referred to in Section 2 “Rights, Duties and Responsibility of the Readers” of the Regulations as the registered readers. If a person wants to visit only Level 1 and Level -1 of the library, he or she does not need to register or receive a Visitor Card, Event Visitor Card, Excursion Card or Media Card.

1.7.        Visitors and tourists are given the Visitor Card, Event Visitor Card, Excursion Card or Media Card:

1.7.1.   a person with a Visitor Card may access the public area of the NLL building up to Level 12 and the reading rooms from Level M to Level 4, as well as the reading room on Level 7, but only together with children. Reading rooms on Levels 5 and 6 may not be accessed with a Visitor Card. Individually or in groups of up to 10 people, visitors may attend various events (lectures, exhibitions, training sessions, concerts, etc.) on Level M, Levels 2–8, and Levels 11–12;

1.7.2.    a person with an Excursion Card may visit the public area of the NLL building up to Level 12 and the reading rooms from Level M to Level 4, and on Level 7 only when accompanied by an NLL employee-guide. The reading rooms on Levels 5 and 6 may not be accessed with an Excursion Card;

1.7.3.     a person having an Event Visitor Card may attend an official event such as the opening of an exhibition, a book or another presentation, a concert, etc. taking along a small handbag (e.g., a theatre bag), gifts and flowers, no outdoor clothing allowed at the event venue (except for Levels 11 and 12 of the NLL building where a person having an Event Visitor Card can go wearing outdoor clothing);

1.7.4.     media representatives having a Media Card may attend the public area of the NLL (no outdoor clothing allowed) taking along specialized cases for cameras and video equipment, coordinating the visit in advance with the NLL administration or the NLL Communications Department;

1.7.5.     a person may not use the NLL collection having a Visitor Card, Event Visitor Card, Excursion Card or Media Card. If a person wants to use the NLL collection, receive also other information services offered by the NLL, copy or scan documents, he or she has to register as a reader in accordance with the procedure laid down in Paragraphs 1.3 and 1.4 of the Regulations.

1.8.        If the library is visited by groups of pupils, the teachers who are responsible for the visit to the NLL have to ensure one adult per 10 students, who is responsible for compliance with the Regulations and order during the visit to the library. Before visiting the library, the teacher-in-charge has to fill in and submit to the NLL Welcome Desk a statement of compliance with the Regulations (refer to Annex 3 “Statement for Student Groups”).

1.9.        Visitors and tourists may use the computer at the Welcome Desk to retrieve electronic information resources or make printouts for up to 15 minutes without registering in accordance with the procedure laid down in Paragraphs 1.3 and 1.4 of the Regulations.

1.10.      The Reader Card may also be used for making payments for the following paid services of the NLL: copying, printing, scanning of information in accordance with the Cabinet Regulation “Price List of the Paid Public Services of the National Library of Latvia” (hereinafter – the Price List). The payment procedure using the Reader Card is determined by the NLL internal regulations “Regulations Regarding the Payment Procedure Using the NLL Reader Card”.

1.11.      Children under the age of seven having a Reader Card for Children may visit the NLL only accompanied by a parent or a person acting as a substitute for their parents.

1.12.      Children under the age of 10 having a Reader Card for Children may go to the Audiovisual Reading Room and the Internet Reading Room only accompanied by a parent or a person acting as a substitute for their parents.

1.13.      An Interlibrary Loan card (ILL card) is issued and used in accordance with the procedure laid down in Paragraph 5.1 of the Regulations.

1.14.      The Honorary Reader Card is issued and used in accordance with the procedure laid down in Paragraphs 5.2 and 6.3 of the Regulations.

1.15.      It is forbidden to give the Reader Card, Reader Card for Children, Honorary Reader Card, ILL Card, as well as Visitor Card, Event Visitor Card, Excursion Card or Media Card to another person. A lost or found card has to be reported to the NLL employee or handed over to the NLL Welcome Desk.

1.16.      Renewal of the Reader Card, Reader Card for Children, Honorary Reader Card and ILL Card is a paid service in accordance with the Price List, if:

1.16.1.  the card is lost;

1.16.2.  the personal identity number, name or surname of the reader has been changed;

1.16.3.  a reader wants to change the photo on his or her Reader Card;

1.16.4.  the Reader Card is damaged and it is not possible to determine the cardholder or the specialized software fails to read the card information;

1.16.5.  a reader wishes to renew his or her Reader Card after his or her written notification to terminate using the NLL services.

1.17.      The purpose of personal data processing is provision of the NLL services to readers in accordance with the NLL competences specified in the regulatory enactments.

1.18.      The processing of personal data takes place as long as the data subject has not confirmed his or her intention to stop using services provided by the NLL in writing, except for cases when the processing of personal data continues to have a legal basis and purpose. If a reader has violated the Regulations, as a result of which material damage has been caused to the NLL or other consequences have occurred, the further management of which is to be performed by the NLL, personal data may be deleted five years after the last violation was committed.

1.19.      The NLL collects information on the level of education acquired by the person, the acquired specialty and the educational institution to ensure the relevance of the NLL collection to the composition of readers and to develop information and library services for a specific target audience.

1.20.      Contact information (e-mail, telephone number) is used to communicate with a reader, for example, to inform about the provision of services. Information about person’s address is required for official communication, in cases when it is not possible to contact a reader using other contact information (e-mail or telephone), for example, if a reader is indebted to the NLL, or for other issues related to the use of the NLL resources.

1.21.      Summarized data on the number of the NLL registered readers, their education and specialties are used to provide national statistics on the work of Latvian libraries, research as specified in the regulatory enactments, as well as to improve the quality of services.

1.22.      The NLL and other libraries of national importance use the integrated library information system ALEPH (hereinafter – ALEPH), together creating the State-level library electronic Catalogue/Primo which means that the basic data of the data subject are also available to the libraries that use ALEPH.

1.23.      The regulatory documents referred to in the Regulations – Cabinet Regulation “Price List of the Paid Public Services of the National Library of Latvia”, NLL internal regulations “Regulations Regarding the Payment Procedure Using the NLL Reader Card”, NLL internal regulations “Terms and Conditions for the Use of the Paid Parking Space of the National Library of Latvia” – are published on the NLL website www.lnb.lv.

2. RIGHTS, DUTIES AND RESPONSIBILITY OF THE READER

2.1.        Rights of the NLL reader:

2.1.1.     to use information resources of the NLL collections – printed works and other documents (audiovisual materials, manuscripts, etc.) or electronic publications, information systems, databases, as well as inventory and equipment available at the NLL;

2.1.2.     to borrow printed works and other documents or electronic publications or copies thereof from the collections of other Latvian and foreign libraries and document centres for reading them at the library on the spot in accordance with the procedure laid down in Paragraph 5.1;

2.1.3.     to receive information about the NLL collections, services, reading rooms and databases, as well as information about printed works and other documents or electronic publications and the procedure of issuing;

2.1.4.     to receive consultations and instructions as to how search for information specified in Paragraph 2.1.3 of the Regulations;

2.1.5.     to receive paid services in accordance with the Price List:

2.1.5.1. to use NLL’s self-service document reproduction equipment;

2.1.5.2. to order copies by filling in the form (refer to Annex 4 “Copy Request Form”) remotely and e-mailing it to kopesana@lnb.lv or at the NLL reading rooms or the NLL Repository Book Issuing Centre on the spot;

2.1.5.3. to order copies of periodicals in accordance with the procedure laid down in Paragraphs 4.3.6, 4.3.7 and 4.3.8 of the Regulations;

2.1.5.4. to print information from the computer;

2.1.5.5. to order scanned copies on the NLL website www.lnb.lv using the service Digitization on Demand – document scanning and sending to the e-mail address specified by the reader. A time period for service provision is five to 10 working days;

2.1.6.     to use the Internet in accordance with the procedures laid down in Section 6 “Other Provisions Related to the Use of the NLL” of the Regulations;

2.1.7.     to bring in and use:

2.1.7.1. personal belongings (stationery, a wallet, glasses, medicines for personal use, basic hygiene items);

2.1.7.2. drinking water and other non-alcoholic beverages in their original packaging or in a water bottle are permitted, except in the Rare Books and Manuscripts Reading Room of the NLL;

2.1.7.3. books, other printed works and documents;

2.1.7.4. laptops and other electronic devices in specialised protective covers;

2.1.7.5. cases with musical instruments, which must be showed to the NLL Welcome Desk or security guard before and after passing through the electronic gate;

                    2.1.7.6. hot beverages in thermos mugs or disposable cups with lids are permitted only in the reading rooms on Level M, Level 2, and the                                          Technology  and Natural Sciences Reading Room on Level 3. It is prohibited to consume hot beverages from thermos mugs or disposable cups with                      lids in the Periodicals Reading Room and the Repository Book Issuing Centre, as well as in the Special Collections Reading Rooms on Levels 4 to 7;

                   2.1.7.7. dry snacks and hot beverages in the containers specified in Paragraph 2.1.7.6. are permitted from Level M to the atrium of Level 8 and in the                     crest (Levels 11–12); 

2.1.8.     to enter with a stroller with a child in it and a bag with hygiene items necessary for the child, baby food and clothing;

2.1.9.     people with mobility impairments/disabilities, having difficulty moving with the special LNN folders/bags, in exceptional cases regarding which a decision is made by an employee of the NLL Welcome Desk after assessing the situation, are allowed to enter with a personal bag which must be opened and showed to a security guard upon entry and exit;

2.1.10. taking photographs and filming:

                   2.1.10.1. materials from the NLL collections may be photographed for non-commercial purposes, subject to copyright, without the use of a flash,                             with the permission of the NLL reading room librarians;

                   2.1.10.2. the public areas of the NLL may be used free of charge for personal use and non-commercial purposes;

                   2.1.10.3. pre-arranged photo shoots and filming in the public areas of the NLL on Levels 1 to 8 and in the crest (Levels 11 and 12) are permitted,                               provided that the desired area is available at the relevant time, and in reading rooms, but only with permission and in silence;

                   2.1.10.4. commercial purposes not directly related to the library’s operations may only be carried out on the NLL premises with prior approval and                        for a fee in accordance with the Price List;

                   2.1.10.5. other persons (both adults and children) only with the permission of those persons or their parents or legal guardians.

2.1.11.  to make suggestions and reprimands regarding the work of the NLL and NLL employees;

2.1.12.  during the opening hours of the library, to pay for services of the NLL car park at Mūkusalas iela 5, Riga, at a reduced rate, in accordance with the LNN internal regulations “Terms and Conditions for the Use of the Paid Parking Space of the National Library of Latvia”. The reduced rate must be arranged at the NLL Welcome Desk during the opening hours of the library. Cash payments can also be made there. Payments for parking can also be made via the Mobilly mobile app.

2.2.        Duties and responsibilities of the reader:

2.2.1.     upon visiting the NLL, always to take the Reader Card and register it when passing through the electronic gate. If the reader forgets the Reader Card, he or she may enter the library by presenting a One-day Reader Card which is issued at the NLL Welcome Desk, upon presenting a passport or ID card. If the reader forgets his or her Reader Card twice in a row, a new card is issued for a fee in accordance with the Price List;

2.2.2.     to update his or her reader account in person at the NLL Welcome Desk every calendar year;

2.2.3.     to treat NLL’s printed works and other documents (audiovisual materials, manuscripts, etc.) or electronic publications, inventory, equipment and expositions with care;

2.2.4.     to pay a fee for a lost or damaged printed work or other document and reimburse the value of the lost or damaged printed work or other document in accordance with the Price List;

2.2.5.     to place printed works and other documents of the NLL Open Access Collection after their use in a specially designated place for them in the reading room or return them to the NLL librarian;

2.2.6.     to return printed works and other documents received from the NLL repositories to the NLL librarian at the issuing points of printed works and other documents;

2.2.7.     to inform the NLL librarian about the damaged printed works and other documents, electronic publications or technical devices;

2.2.8.     to comply with the Copyright Law when using, copying, scanning or photographing information resources of the NLL collection;

2.2.9.     to treat the NLL staff, readers, visitors and tourists with respect, to follow the instructions given by the NLL employees or security guards;

2.2.10.  to bring in personal belongings in accordance with the procedure laid down in Paragraph 2.1.7 of the Regulations without bags only in the special NLL folders/bags intended for that purpose, which can be received at the NLL cloakroom, except for specific cases referred to in Paragraphs 2.1.8 and 2.1.9 of the Regulations;

2.2.11.  when passing through the electronic gate, personal laptops and other electronic devices have to be removed from the NLL’s special folders/bags and carried by hand;

2.2.12.  to pay the cost of a lost cloakroom token or locker key, a key of the group study room, a token of the bag storage compartment in the reading room in accordance with the Price List;

2.2.13.  to use the coin changer only to exchange money to lock the locker.

          2.2.14. to immediately leave the NLL premises if an evacuation alarm or voice announcement sounds, proceeding to the nearest emergency exit.

2.3.        In cases of non-compliance with the Regulations:

2.3.1.     employees of the NLL Welcome Desk and/or security guards may deny a reader/visitor/tourist access to the NLL;

2.3.2.     employees of the NLL Welcome Desk and/or security guards, upon detecting the first violation of the Regulations, may warn the guilty person orally;

2.3.3.     in case of non-compliance with the Regulations, a report on a violation of the Regulations is drawn up. The reader is warned that in case of repeated non-compliance with the Regulations, he or she will be excluded from the NLL and his or her stay in the NLL premises will be denied;

2.3.4.     if the reader or visitor refuses to sign a report to certify that he or she has read it, he or she will not be released from liability for the violation;

2.3.5.     in case of repeated non-compliance with the Regulations, the reader is excluded from the NLL by the order of the NLL Administration for a period of up to one year. In case of repeated non-compliance with the Regulations, the reader is excluded from the NLL by the order of the NLL Administration for a period of up to three years;

2.3.6.     if there is reasonable suspicion that a reader may have committed a criminal offense or an administrative violation in the NLL building, or is possibly preparing to commit them, a reader may be expelled from the NLL building or, by the order of the NLL Administration, excluded from the NLL reader register for a period of up to three years;

2.3.7.     if a reader/visitor/tourist is under the influence of alcohol or other intoxicating substances in the library premises, behaves aggressively and/or threatens the NLL staff, he or she has to immediately leave the NLL premises accompanied by a security guard. Security guards may ask to measure breath alcohol content using a breathalyser. The test is performed after receiving a verbal consent of the person being tested. If a person does not agree to measure breath alcohol content, it will not release him or her from the obligation to leave the premises of the NLL;

2.3.8.     if a reader is under the influence of alcohol or other intoxicating substances, as well as behaves aggressively in the premises of the NLL, he or she will be excluded from the NLL without warning for one year by the order of the NLL Administration.

2.4.        Readers and visitors are not allowed to:

2.4.1.     enter the library wearing outdoor clothing, bring in bags of any size or type (handbags, backpacks, briefcases, etc.), except for the personal belongings referred to in Paragraphs 1.7.3, 1.7.4, 2.1.7, 2.1.8 and 2.1.9 of the Regulations;

2.4.2.    It is not permitted to bring in and use food, alcoholic beverages, and other intoxicating substances, except for water and other non-alcoholic beverages in their original packaging or in a water bottle as mentioned in Paragraph 2.1.7.2. of these Regulations, and the hot beverages mentioned in Paragraphs 2.1.7.6. and 2.1.7.7. of these Regulations in a thermos mug or a disposable cup with a lid, and the dry snacks referred to in Paragraph 2.1.7.7. of these Regulations;

2.4.3.     disturb the NLL employees, readers, visitors and tourists in the NLL premises, sleep in the NLL premises;

2.4.4.     make offensive remarks, comments and threats to the NLL employees, security guards and other readers, visitors and tourists;

2.4.5.     visit the library wearing unhygienic, smearing and smelly clothing, being under the influence of alcohol and/or other intoxicating substances;

2.4.6.     smoke indoors, including electronic cigarettes;

2.4.7.     work with printed works and other documents with wet, dirty hands, as well as make marks therein or damage printed works and other documents in any other way;

2.4.8.     use mobile devices and personal computers for conversations and music playback in reading rooms and exhibition halls, thus making noise, or disturb readers and visitors otherwise, as well as to use personal scanners, dictaphones, printers;

2.4.9.     all electronic devices brought into the reading rooms and exhibition halls have to be set on silent mode, the use of headphones must not be audible or disturb others;

2.4.10.  enter with animals, except for a guide dog or an assistant dog, if the dog is specially trained and a certificate has been issued certifying the dog’s suitability for the work to be performed, and except for service dogs together with a cynologist;

2.4.11.  bring in weapons, explosives or objects and substances which due to their properties cause damage to human life or health, if they are not related to the performance of work duties, and there are no other objective reasons for bringing in such objects.

          2.4.12. it is not permitted to take photos and videos of pre-election political campaigning on the NLL premises.

3. RIGHTS, DUTIES AND RESPONSIBILITY OF THE LIBRARY

3.1.        Video surveillance is carried out on the premises of the NLL for the purposes of the detection of criminal offences, protection of property and vital interests of persons. The video surveillance controller is the NLL, and the processor is a company that has entered into an agreement with the NLL on the provision of physical security services.

3.2.        The NLL does not assume responsibility for personal belongings, including bicycles, left unattended in the NLL premises and outside the NLL building.

3.3.        During the opening hours of the NLL, readers, visitors and tourists may leave personal belongings in the designated room with lockers or in the cloakroom. Personal belongings (laptops, notes, books issued, etc.) may be left in the lockers in the reading room, if it is necessary to leave the reading room for a while.

3.4.        Readers, visitors and tourists have to remove their personal belongings from the lockers by the end of the NLL opening hours. After the closure of the library building, employees of the Welcome Desk or security guards inspect the locked lockers and remove the items left therein, which are stored at the NLL for three months from the date of their finding. At the end of the storage period, the abandoned items are disposed of. If the items left in the lockers are foodstuffs, objects or substances which, due to their properties, cause damage to human life, health or property, or are perishable, they are disposed of the next day.

3.5.        If there is reasonable suspicion of non-compliance with the Regulations, the NLL and a security guard may request to present the Reader Card, Visitor Card, Event Visitor Card, Excursion Card or Media Card and request to open and show the NLL a folder/bag with personal belongings, a musical instrument case or a bag with baby food, clothing and hygiene items.

3.6.        The NLL may close the library at any time, preventing visitors from entering the NLL building or individual parts thereof, if it is necessary for the protection of national security, preventing or detecting criminal offenses or administrative violations. The NLL may close the building for a purpose of holding events or performing technical or organizational activities placing information in the public space (at the central entrance of the NLL, in the atrium of Level 1, at the Welcome Desk), on the NLL website and in mass media three to five days before the closing of the NLL building.

3.7.        The procedure for issuing and receiving NLL printed works and other documents:

3.7.1.     printed works and other documents are issued for use on the spot at the NLL only, except for the cases referred to in Section 5 “Terms of Use of the NLL Loan” of the Regulations;

3.7.2.     the procedure for the remote use of digital materials is laid down in Section 6 “Other Provisions Related to the Use of the NLL” of the Regulations;

3.7.3.     readers can get printed works and other documents in the reading rooms or at the Book Issuing Centre of the NLL Repository ordering them both remotely and at the NLL premises from the Catalogue/Primo. Publications from the Open Access Collection may be used in the reading rooms based on self-service or reserve them in advance;

3.7.4.     no more than 10 units of printed works and other documents at a time are issued to a reader, including no more than three units of legal deposit copies, no more than five units of the Periodicals Collection and no more than five archival copies at a time from the Archive of the Legal Deposit Copies;

3.7.5.     it is permitted to work with publications from the Open Access Collection, with the exception of the Open Access Collection of the Lettonica and Baltic Reading Room, in any reading room by registering them with a reading room librarian before taking them out of the reading room and bringing them back to the relevant reading room at the end of the day;

3.7.6.     a librarian of the reading room inspects printed works and other documents issued to the reader upon receiving them back;

3.7.7.     printed works and other documents ordered from the repositories and the People’s Bookshelf are put on hold in the reading rooms and the Book Issuing Centre of the NLL Repository for 3-10 days;

3.7.8.     upon reserving printed works and other documents from the Open Access Collection, a reader has to pick up the material reserved within three days. If the printed works and other documents reserved are not used within the specified period, the reservation is cancelled;

3.7.9.     reference literature and frequently requested printed works and other documents from the Open Access Collection may not be reserved;

3.7.10.  upon reserving printed works and other documents, a reader has to pick up the material reserved from local repositories within three days, from the Repository in Silakrogs – within 10 days. If the printed works and other documents reserved are not picked up within the specified period, the reservation is cancelled;

3.7.11.  reservation from repositories may be refused if the printed work or another material is in a poor physical condition (for the purpose of preserving the material), or has already been given to another reader or deposited;

3.7.12.  a reader can receive printed works or other documents ordered from the repositories at Mūkusalas iela 3, Riga, within 30 minutes. Printed works and other documents from the Repository in Silakrogs are delivered to the NLL building at Mūkusalas iela 3, Riga once a week;

3.7.13.  printed works or other documents under the status “rare material” ordered from the Main Repository Centre (Book Repository, Repository in Silakrogs, Archive) are put on hold for up to 10 days and issued for use on the spot in the presence of a librarian of the Rare Books and Manuscripts Reading Room in accordance with its regulations. If the printed works reserved are not used within the specified period, the reservation is cancelled;

3.7.14.  a reader can order printed works and other documents from other Latvian and foreign libraries using the Interlibrary Loan or International Interlibrary Loan services in accordance with the provisions laid down in Section 5 “Terms of Use of the NLL Loan” of these Regulations;

3.7.15.  The Personal Loan may be used in accordance with the provisions of the Personal Loan laid down in Section 5 “Terms of Use of the NLL Loan” of these Regulations;

3.7.16.  The procedure for the use of Special Collections, Periodicals and Legal Deposit Copies is laid down in Section 4 “Terms of Use of Individual Collections of the NLL” of these Regulations;

3.7.17.  A reader can order copies from the People’s Bookshelf on the website https://tautasgramatuplakts.lv/gramatas/. A reader has to pick up the ordered printed works within 10 days. If the printed works reserved are not picked up within the specified period, the reservation is cancelled. Printed works reserved are issued to the reader for reading only on the spot at the Book Issuing Centre of the NLL Repository.

                     3.7.18. printed works or other documents with “Legal Deposit Copy” status ordered from the Main Repository Centre (Book Repository,                                          Repository), as well as printed works and other documents published prior to 1945, can be ordered with a 3–10-day reservation and may only be                            accessed on-site at the NLL Repository Book Issuing Centre;

3.8.        At the end of the working day:

3.8.1.   the acceptance of new reservation requests and their processing ceases 30 minutes prior to the closing time of the specific NLL reading rooms;

3.8.2.  after the first signal marking the end of opening hours, which sounds 15 minutes before the closing of the specific reading room or library, the printed works and other documents in use must be returned, and the reader must leave the NLL premises;

3.8.3.     reader registration is closed 30 minutes prior to the closing time of the NLL;

3.8.4.     a cash desk is closed 10 minutes prior to the closing time of the NLL.

4. TERMS OF USE OF THE INDIVIDUAL COLLECTIONS OF THE NLL

4.1.        The terms of use of the Special Collections  lay down requirements that apply to the Special Collections only.

4.2.        The Special Collections of the NLL are stored in the Lettonica and Baltic Centre (Rare Books and Manuscripts Reading Room, Lettonica Reading Room, Maps Reading Room and Small Printed Items Reading Room), Art and Music Center (Alfrēds Kalniņš Music Reading Room, Konrāds Ubāns Art Reading Room, Audiovisual Reading Room) and Periodicals Reading Room;

4.2.1.     Special Collections – printed works and other documents (audiovisual materials, manuscripts, etc.) from the repositories of the Special Collections may be used only in the Special Collections reading rooms or in specially equipped rooms (group-study rooms, piano rooms) in the presence of the NLL librarian;

4.2.2.    printed works from the Open Access Collection of the Special Collections may be taken to other NLL reading rooms, contingent upon their prior registration with a librarian of the Special Collection Reading Room, with the exception of the materials held in the Lettonica and Baltic Centre Reading Rooms. Upon completion of work, any printed materials and other documents of the Special Collections Open Access Collection that have been borrowed and used must be returned to the Special Collections reading rooms or the Repository Book Issuing Centre;

4.2.3.     Materials from the Rare Books and Manuscripts Collection of the Lettonica and Baltic Centre (also from the Lettonica Collection, Maps Collection, and Small Printed Items Collection from the Baltics Central Library,) are only available to readers in the reading room in the presence of a reading room librarian. To receive these materials, readers have to submit a written request or request them electronically. No more than 10 units of the collection are issued to readers. The issue of materials is limited during the inspection of the collection;

4.2.4.     Images (postcards, posters, printed graphics (prints), bookplates, drawings, photographic materials) of the Special Collections available at K. Ubāns Art Reading Room are issued upon arranging a visit in advance by contacting K. Ubānas Art Reading Room in person by phone or e-mail. These materials are available to readers in the reading room premises only in the presence of a reading room librarian;

4.2.5.     Printed works and other documents of the Special Collections reserved by a reader from the repository are put on hold in the Special Collections reading rooms – A. Kalniņš Music Reading Room, Audiovisual Reading Room, K. Ubāns Art Reading Room, Lettonica Reading Room, Maps Reading Room and Small Printed Items Reading Room – for up to five days, printed works and other documents from the Open Access Collection are put on hold for no more than one day;

4.2.6.     Rare materials are put on hold for the reader for a period of up to 10 days from the date of receipt of the request;

4.2.7.     Large format printed works and other documents (manuscripts, etc.) of the Special Collections may be issued the next day due to the specific location of the collection;

4.2.8.     Printed works and other documents of the Special Collections reading rooms are not issued for home use, except in cases when they comply with the “Terms of Use of the Personal Loan” laid down in Section 5 “Terms of Use of the NLL Loans” of these Regulations;

4.2.9.     The Audiovisual Reading Room booths are designed for the use of the Audiovisual Collection.  Specialized hardware and software available in the Audiovisual Reading Room is intended for the use directly with computer software. Employees of the Audiovisual Reading Room may check whether computers are being used for their intended purpose. If it is established that a computer is not used for the specified purpose, the NLL employees may deny the reader access to the computer;

4.2.10.  The Special Collections – printed works and other documents – are copied and/or scanned ensuring the preservation of the Special Collections as a particularly valuable set of national and historical materials of national importance as it is defined in the Library Law and other regulatory enactments. Readers are not allowed to make copies of the materials of this Collection. To order copies, it has to be coordinated with the librarian of the Special Collection Reading Room. Making copies or digitization may be refused due to the format or for the purpose of preservation of the material;

4.2.10.1.              analogue copies of materials are made within two to five working days (or upon agreement with a reader on another term) of the date of the reader’s prior application (refer to Annex 4 “Copy Request Form”), if the volume of the order does not exceed 50 pages. If the volume of the order exceeds 50 pages, the order execution time and delivery are to be agreed with the reader;

4.2.10.2.              a reader can order a scanned copies in accordance with the procedure laid down in Paragraph 2.1.5.5 of the Regulations;

4.2.10.3.              readers may take a few pictures (without a flash) of the Special Collections materials free of charge for non-commercial purposes by agreeing it with a reading room librarian. Full re-photography of any Special Collection fund or collection is prohibited;

4.2.10.4.              in the Audiovisual Reading Room, it is possible to order copies of the audiovisual materials (sound and video recordings) available in the Audiovisual material repository in regard of which copyright protection has expired, as well as of copyrighted works, if the reader has received a permit given by the collective management organization of economic rights (AKKA-LAA) and the collective management organization of related rights (LaIPA), or a permit of the copyright holder in accordance with the type of the particular material, and is able to present a document certifying the permission. Making copies of the Audiovisual Collection is a paid service in accordance with the Price List. The standard copy-making service provision time is five working days, and the service is provided on the basis of the reader’s application for the reproduction of audiovisual materials of the NLL collection (refer to Annex 5 “Application for Reproduction of Audiovisual Materials from the Collection of the National Library of Latvia”);

4.2.10.5.              readers are responsible for inserting references when using the NLL Special Collection materials in a research paper and public events (conferences, exhibitions, websites, etc.). Readers should specify the original location of the material used. When referring to the source for the first time, the full name of the storing party and the repository code number must be provided, for example, Collection of Rare Books and Manuscripts of the NLL, R [repository code No.]. For repeated references: NLL R [repository code No.], Examples of references: Printed works: RL2/252. Periodicals: Rp. Cartographic materials: KtL1-1/55. Image publications: IL-1/34. Manuscripts: RXA2,N7 or RXA100B,5,3. Manuals: R. Small printed items: S/[repository code No]. Collection of the Art Reading Room: Poster IPtL1-9/27, postcard IAt/77 (L), postcard set IAKF-L/148 bookplate IExL-L/Zariņš-16, prints IE-L/615, etc.

4.3.        The terms of use of the Periodicals Collection  lay down requirements that apply to the Periodicals Collection only:

4.3.1.     five units of the Periodicals Collection are issued to the reader at a time;

4.3.2.    printed works from the Periodicals Collection may be used only in the Periodicals Reading Room;

4.3.3.     issued printed works may be taken out of the Periodicals Reading Room only with the permission of the reading room librarian;

4.3.4.     for the purposes of preserving the Periodicals Collection, ensuring the preservation of the Periodicals Collection as a particularly valuable set of national and historical materials of national importance as it is defined in the Library Law and other regulatory enactments, originals of the digitized periodicals of the Periodicals Collection and periodicals which are in a very poor physical condition are not issued to readers;

4.3.5.     originals of the Periodicals Collection, which have been digitized for the purposes of their preservation, are issued and copies thereof are made for research work only with the permission of the NLL Administration after receiving a request (refer to Annex 6 “Order Form for Making Copies of Digitized Original Periodicals of the National Library of Latvia” in accordance with the Price List and Annex 8 “Order Form for Receiving the Original of the Digitized Periodicals of the National Library of Latvia”);

4.3.6.     For the purposes of preserving the Periodicals Collection, readers are not allowed to make copies of the large format (A2 and A3) and bound press publications of the Periodicals Collection themselves. Copying of the large format (A2 and A3) and bound press publications of the Periodicals Collection is a paid service in accordance with the Price List. Readers can order:

4.3.6.1. scanned copies using the NLL service Digitization on Demand – scanning of the document and sending it to the e-mail address specified by the reader. The time period for service provision is five to 10 working days;

4.3.6.2. analogue copies using the NLL copying service provided by a NLL employee by submitting a request in advance (refer to Annex 4 “Copy Request Form”). The time period for service provision is two to five working days;

4.3.6.3. readers may take a few pictures (without a flash) of materials free of charge for non-commercial purposes upon agreeing it with a reading room librarian;

4.3.7.     a digital copy for publications that are in a poor physical condition or published before 1945 can be ordered only using the Digitization on Demand service;

4.3.8.     copying or digitization may be refused due to the format or for the purposes of material preservation;

4.3.9.     arbitrary copying of large format newspapers (A2 and A3) of the Periodicals Collection is deemed to be a violation of the Regulations and is subject to liability provided for in Section 2 “Rights, Obligations and Responsibility of the Reader” of the Regulations;

4.3.10.  a reader is responsible for the publications of the Periodicals Collection issued to him or her and for returning them in the same order and condition as they were upon issuing. Librarians of the NLL reading room should be informed immediately about the damages noticed.

 

4.4.        The terms of use of archival copies  lay down requirements that apply to archival copies only:

4.4.1.     Archival copies of the NLL collection are issued and available only in the NLL reading rooms – in the reading room of the collection of the relevant archival copy in an area monitored by the NLL librarian during the opening hours of this collection/reading room. No more than five archival copies are issued at a time;

4.4.2.     An archival copy reservation request may be filled out in the NLL reading room of the collection of the respective archival copy. A request to reserve a publication from the archive of legal deposit copies can be filled out in person or remotely by signing an application by secure electronic signature and e-mailing it to oe.arhivs@lnb.lv (refer to Annex 7 “Application for Receiving a Publication from the Archive of Legal Deposit Copies of the National Library of Latvia”). The application is examined within three working days;

4.4.3.     before issuing the archival copy, readers are offered the opportunity to use a digital copy of the archival copy (if such is already available);

4.4.4.     if it is established that an analogue copy of a printed work or another document ordered from the Archive of Legal Deposit Copies is in another library in Riga, the reader is refused the issue of the ordered copy. The reader is informed about the location of the analogue copy or the reasons for non-issuance in person or in a letter sent to the e-mail specified by the reader when registering with the NLL;

4.4.5.     archival copies of the NLL collection, if the archival publication is the only copy in the NLL collection and no digital copy is available, are issued to readers for research purposes only;

4.4.6.     archival copies are issued only on the spot in the NLL reading rooms also to interlibrary loan readers;

4.4.7.     copies (including digital ones) of archival items are made only by the NLL employees responsible for the collection or digitization specialists after receiving reader’s application (refer to Annex 4 “Copy Request Form”) in accordance with the Price List, ensuring preservation of the archival copy as a particularly valuable set of national and historical materials of national importance as it is defined in the Library Law and other regulatory enactments;

4.4.8.     a reader is responsible for the printed works and other documents of archival copies (audiovisual materials, manuscripts, etc.) issued to him or her and for returning them in the same order and condition as they were issued. The reader has to immediately inform the librarian of the NLL reading room about the damage noticed.

5. TERMS OF USE OF THE NLL LOANS

5.1.        The terms of use and the terms of service provision of the Interlibrary Loan (hereinafter – the ILL) and the International Interlibrary Loan (hereinafter – the IILL) lay down requirements that apply only to the IIL and the IILL:

5.1.1.     IIL and IILL services are provided by the Information Services and Interlibrary Loan Department of the Reference and Information Centre, ensuring the receipt and sending of publications and parts thereof within the IIL and IILL system;

5.1.2.     The IIL service is provided to the libraries and other legal persons of Latvia upon filling in the application form for receiving the IIL service (refer to Annex 9 “Application for Receiving the Interlibrary Loan Service at the National Library of Latvia”);

5.1.3.     Users of the IIL service are issued an IIL Card;

5.1.4.     Publications of the NLL collection and parts thereof can be ordered using the IIL by:

5.1.4.1. Latvian libraries, a librarian of the Latvian national concert organizations or an employee responsible for sheet music material (free-of-charge loan);

5.1.4.2. other legal persons, including merchants and non-governmental organizations (paid loan in accordance with the Price List);

5.1.5.     It is possible to place an IIL order via the Catalogue/Primo or on the NLL website www.lnb.lv by filling in an application for ordering publications from the scanned card catalogues;

5.1.6.     The IIL order can be picked up at the NLL, sent by post or collected from the NLL parcel machine at Mūkusalas iela 3, Riga;

5.1.7.     Provision of the IILL service:

5.1.7.1. the IILL service is available to the NLL readers;

5.1.7.2. the IILL service provides for the opportunity to order publications and parts thereof that are not available in the NLL collection, NLL subscribed databases and other Latvian libraries from foreign libraries (refer to Annex 10 “Order Form for Receiving the International Interlibrary Loan Service of the National Library of Latvia”), subject to the regulations of the library from which the publications are ordered;

5.1.7.3. the IILL service is a paid service in accordance with the Price List;

5.1.8.     Terms of use of the IIL and IILL publications received:

5.1.8.1. publications ordered via the IIL are issued to libraries for one month, copies from reading rooms – for two weeks, a loan period for Latvian national concert organizations is determined by agreement. Printed works and other documents sent as part of the IIL service have to be used in the library of the recipient of the IIL, while as for Latvian national concert organizations – at the venues of rehearsals and concerts. Printed works and other documents sent and received within the framework of the IIL service are not issued to the IIL service user for reading at home. The IIL recipient library is responsible for any damage to or loss of materials sent;

5.1.8.2. publications received as part of the IILL may be used for a period of up to three weeks in the IIL reading room only, unless the library that has lent the publications has set a different deadline. Publications sent and received as part of the IILL service are not issued as the personal loan. The IILL recipient is responsible for any loss of or damage to the materials sent;

5.1.8.3. in the event of publications not being returned on time, the ILL service user must pay a late fee for using the printed materials or other documents beyond the specified period, calculated for each day of delay in accordance with the Price List;

5.1.9.     The following is not issued as part of the IIL services:

5.1.9.1. archival copies, Lettonica copies and copies under the status “Legal Deposit Copy”;

5.1.9.2. frequently requested publications, reference publications, geographical maps, etc., as well as publications in a poor physical condition;

5.1.9.3. publications and other documents published before 1945;

5.1.9.4. rare and valuable printed works, manuscripts and other documents in the collection;

5.1.10.  The NLL may refuse to issue publications or documents available in the collection for the purposes of the IIL;

5.1.11.  Latvian national concert organizations for the provision of concerts may receive archive materials of Latvian composers and orchestral scores with voices for use within the framework of the IIL service.

5.2.        The terms of use of the Personal Loan  lay down requirements that apply to the Personal Loan only:

5.2.1.     The Personal Loan is applied for and granted at the NLL Repository Book Issuing Centre;

5.2.2.     Personal Loan services are provided at the NLL Repository Book Issuing Centre, branch literature and special collections reading rooms, with an option of using contactless issuing, i.e., to pick up reserved printed works at the NLL book parcel machine at Mūkusalas iela 3, Riga (at the employee entrance hall of the NLL building, entrance from Valguma iela);

5.2.3.     The following categories of persons have the right to receive printed works and other documents from the NLL collection for use outside the NLL building for a fee in accordance with the Price List:

5.2.3.1. deputies of the Saeima and members of the government;

5.2.3.2. researchers;

5.2.3.3. academic staff of higher education institutions and teachers of educational institutions;

5.2.3.4. doctoral students upon submitting a statement – a confirmation from the higher education institution;

5.2.3.5. representatives of creative professions who have been issued a creative person’s certificate or a statement certifying the status of a creative person;

5.2.3.6. lifelong grant holders of the State Culture Capital Foundation;

5.2.3.7. students of Master’s programmes of the higher education institutions for a period of up to 6 or 12 months for writing a Master’s thesis, upon submitting a confirmation from the higher education institution, specifying the topic of the Master’s thesis;

5.2.4.     Every LNN reader, even if a person does not fall under the categories referred to in Paragraph 5.2.3 of these Regulations, may apply for Personal Loan services, justifying its necessity. Upon examining the application, the NLL Administration, within five working days, either approves or refuses the granting of a paid Personal Loan;

5.2.5.     Students of Latvian secondary music schools and higher music education institutions may borrow sheet music from the collection of A. Kalniņš Music Reading Room for an annual or six-month loan fee in accordance with the Price List for use outside the NLL building;

5.2.6.     The paid Personal Loan is granted for six months or a year (refer to the Price List) with the possibility of extending it, unless otherwise specified;

5.2.7.     The free-of-charge Personal Loan is available to the following persons:

5.2.7.1. NLL employees after the probationary period;

5.2.7.2. NLL Honorary readers;

5.2.7.3. readers specified in Paragraphs 5.2.9.1, 5.2.9.2 and 5.2.9.3 of the Regulations by the decision of the NLL Administration;

5.2.8.     The NLL Administration in the exceptional cases specified in Paragraph 5.2.7 of the Regulations may grant a Personal Loan free of charge. In order to receive a Personal Loan service fee of charge, the reader submits a free-form application to the NLL Administration regarding the granting of a Personal Loan free of charge. Upon examining the application, the NLL Administration, within five working days, either approves or refuses the granting of a Personal Loan free of charge;

5.2.9.     By the decision of the NLL Administration, a Personal Loan free of charge may be granted in certain cases:

5.2.9.1. to long-term readers who regularly visit the NLL and who in the current situation are experiencing social conditions that prevent them from using the Personal Loan paid service by granting the Personal Loan free of charge for a period of up to one year, accordingly providing for the possibility to renew the loan every year, if necessary;

5.2.9.2. in special cases, if the reader needs printed works and other documents for the education process, studies, or research, but due to disability or long-term illness is not able to visit the NLL;

5.2.9.3. exceptionally, in special cases, to readers as a gratitude for their active involvement in the activities of the NLL;

5.2.10.  The following is necessary to apply for a Personal Loan:

5.2.10.1.              to present the NLL Reader Card;

5.2.10.2.              to fill in the Personal Loan form (refer to Annex 11 “Application for Granting Personal Loan of the National Library of Latvia”) in person or remotely by signing it by secure electronic signature and e-mailing to pers.abonements@lnb.lv;

5.2.10.3.              to prove membership to the reader category by presenting a relevant document (for example, a work certificate, a student card, a pupil card, a statement of higher education institution/music school or workplace), if the information cannot be found in a publicly available and reliable source of information;

5.2.11.  The NLL Administration examines the application for granting a Personal Loan within three working days and informs the reader about the availability of the service by e-mail or by telephone;

5.2.12.  If a reader fails to meet the deadline for returning the printed works and other documents issued, the Personal Loan is not extended;

5.2.13.  To receive printed works and other documents from the NLL collection, the Personal Loan reader has to do the following:

5.2.13.1.              to place an order remotely or in person from the Catalogue/Primo;

5.2.13.2.              to fill in an application on the NLL website for ordering publications from the scanned card catalogues if the printed work or other material is not in the Catalogue/Primo;

5.2.14.  No more than five units of printed works or other documents are issued to the reader of the Personal Loan at a time;

5.2.15.  The following applies to the printed works and other documents issued to the user of the Personal Loan:

5.2.15.1.              printed works and other documents may be borrowed for two weeks to one month;

5.2.15.2.              an individual period of loan may be determined upon agreement with the Personal Loan user;

5.2.15.3.              a period of loan of printed works and other documents may be extended (if the publication is not requested) in person or remotely via the NLL online catalogue or Primo reader profile, not exceeding the total usage period of 60 days for the printed works and other documents issued at the NLL Repository Book Issuing Centre (if the publication is not requested) and 30 days for printed works and other documents issued at the reading rooms;

5.2.15.4.              the period of loan may be extended after the expiration of the deadlines referred to in Paragraph 5.2.15.3 of these Regulations (if the publication is not requested) by presenting the publication issued in person to the employees of the NLL Repository Book Issuing Centre or the particular reading room;

5.2.16.  The following is not issued to the user of the Personal Loan for use outside the NLL:

5.2.16.1.              an archival copy;

5.2.16.2.              copies under the status “Legal Deposit Copy”;

5.2.16.3.              frequently requested printed works and other documents, as well as printed works in a poor physical condition;

5.2.16.4.              rare and valuable printed works, manuscripts and other documents;

5.2.16.5.              printed works and other documents published before 1945;

5.2.16.6.              newspapers;

5.2.17.  A NLL employee may refuse to issue publications or materials from the collection to a Personal Loan user;

5.2.18.  A user of the Personal Loan has to:

5.2.18.1.              treat printed works and other documents received with care;

5.2.18.2.              comply with the loan period of printed works and other documents received;

5.2.18.3.              pay a late fee in accordance with the Price List for the printed works and other documents of the Personal Loan not returned on time;

5.2.18.4.              be responsible for the printed works and other documents issued to him or her and for returning them in the same order and condition as they were issued. The employees of the Repository Book Issuing Centre or the particular reading room have to be immediately informed about the damage noticed;

5.2.19.  If the reader systematically fails to comply with the obligations referred to in Paragraph 5.2.18 of the Regulations, a report on the violation of the Regulations is drawn up. The reader is warned that in case of repeated violations of the Regulations, his or her Personal Loan will be closed and renewed only after the fulfilment of all obligations;

5.2.20.  If the reader has lost the printed works or other documents received, a report is drawn up for the restoration of the lost collection material in accordance with the Price List, and the reader has to compensate the value of the lost printed work or another document;

5.2.21.  As for the lost printed works or other documents, if the reader has also debt obligations for the printed works and other documents not returned on time, the amount of which in accordance with the procedure established by Paragraph 5.2.20 of the Regulations exceeds the value of the material issued and the cost of its restoration in accordance with the Price List, the reader has to reimburse the amount that has a higher value;

5.2.22.  If a reader has damaged the printed work or another document, a report on violation of the Regulations is drawn up, and the reader must pay the cost of restoring the damaged material and compensate the value of the damaged printed work or another document in accordance with the Price List.

6. OTHER PROVISIONS RELATED TO THE USE OF THE NLL

6.1.        The terms of use of the Public Computer Systems and the Internet lay down requirements that only apply to the use of public computer systems and the Internet:

6.1.1.     The terms of use of the Public Computer Systems and the Internet lay down the procedure for using the Public Computer System (computers, monitors, printers, copiers, scanners, etc.) and the Internet in order to ensure a safe and reliable use of these resources at the NLL;

6.1.2.     Readers are provided with free access to the Internet and publicly available electronic information resources, as well as with the opportunity to use the computers of the Public Computer System free of charge;

6.1.3.     Upon starting using the infrastructure of the Public Computer System and the Internet, the reader confirms that he or she has read the terms of use;

6.1.4.     Free-of-charge access time to the public computer can be reserved for a maximum of one hour. Upon agreeing it with the NLL employee, a reader may continue working on the computer for another hour, with the possibility of extending this time period, or until receiving further instructions from the NLL employee;

6.1.5.     A reader is allowed to use his or her own information carriers (USB memory cards, USB external hard drives, CDs) for data recording;

6.1.6.     When using the infrastructure of the Public Computer System (public computers, copiers, printers, scanners, etc.), a reader has to comply with the instructions for use of the specific hardware manufacturer, which can be found at the NLL public computers, copiers, printers, scanners, etc.;

6.1.7.     If a reader uses his or her own hardware (for example, a personal computer, a smartphone, a tablet, etc.) upon using the infrastructure of the Public Computer System and the Internet, a reader assumes unlimited responsibility for the use of software used in this hardware in accordance with the requirements laid down in the regulatory enactments;

6.1.8.     The reader may not:

6.1.8.1. turn the NLL computers on and off;

6.1.8.2. damage or modify the infrastructure of the Public Computer System in any way, for example, it is prohibited to perform any kind of installation (software, games, etc.), change the configuration of the computer of the Public Computer System, including the settings of the software interface (appearance, “hot keys”, etc.), to disconnect or connect wires to the computer of the Public Computer System and its peripherals, except for cables required for connecting flash drives, portable hard drives or headphones, etc

6.1.8.3. use the Internet and the infrastructure of the Public Computer System for committing violations of a criminal, administrative or civil nature in the field of the information environment specified in the legislation of any jurisdiction. Examples of such activities include conducting illegal business, copyright infringement, fraud, unauthorized credit card storage, and storage or distribution of private information;

6.1.8.4. use the Internet and the infrastructure of the Public Computer System to violate security of the national or international electronic communications networks, electronic services or information systems. Examples of security violations include hacking into national or international information systems, scanning ports, unauthorized monitoring, use or various types of attacks on information systems, distribution of viruses or other malicious software, unauthorized modification of websites or other information;

6.1.8.5. use the Internet and the infrastructure of the Public Computer System to transmit or store information containing threats or related to incitement to hatred, including threats to retaliate, kill or physically affect;

6.1.8.6. use the Internet and the infrastructure of the Public Computer System to view, store or transmit illegal information such as pornographic materials, racial hatred, mass disorder, coup d'état, etc.;

6.1.8.7. use the Internet and the infrastructure of the Public Computer System to play computer games;

6.1.8.8. use the Internet and the infrastructure of the Public Computer System to transmit spams and/or maintain websites related to such e-mails;

6.1.8.9. use a NLL computer while eating, wearing outdoor clothing, as well as having wet, dirty or otherwise soiled hands, as well as smear or damage computers and their equipment in any other way;

6.1.9.     A reader has to report violations of the Regulations to the NLL employees by e-mail klientucentrs@lnb.lv or by calling the NLL security at 67806112.

6.2.        The terms of Use of the NLL digital collections lay down requirements that apply to the NLL digital collections only:

6.2.1.     The NLL digital collections are publicly available from any computer with Internet access. Digital objects of works protected by copyright from the NLL collection are available on the NLL internal computer network;

6.2.2.     The open access datasets intended for the NLL data mining and text mining are publicly available from any computer with Internet access. Data sets containing digital objects of works protected by copyright, are available on the NLL internal computer network or research platforms where access to the results of data analysis is provided, but there is no access to the full text;

6.2.3.     If it is necessary to use data sets containing digital objects of works protected by copyright for the purposes of research, individual agreements may be entered into, providing additional access opportunities;

6.2.4.     The copyright of the works included in the NLL digital collections belongs to the copyright holders (authors or their successors) of the works;

6.2.5.     Unregistered readers of the NLL digital collections may:

6.2.5.1. create a NLL digital collection reader account by registering with the NLL digital collections or by logging in via one of the virtual identity verification methods offered in the Internet environment;

6.2.5.2. download non-copyrighted digital objects;

6.2.5.3. download digital objects whose copyright holders have given permission to make digital objects available to the public and reproduce them if the digital object is accompanied by a download file;

6.2.6.     Registered readers of the NLL digital collections may use certain services of NLL digital collections such as commenting, saving search results, etc.;

6.2.7.     Registered and unregistered readers of the NLL digital collections are obliged:

6.2.7.1. to respect the rights of copyright subjects in accordance with the Copyright Law;

6.2.7.2. in case of republishing digital objects, to make sure that the rights of a copyright subject are not infringed in accordance with the Copyright Law;

6.2.7.3. in case of reproduction of digital objects, to insert a reference to the NLL digital collections and the holder of the original;

6.2.7.4. before using digital objects for commercial purposes, to contact the holder of the original to find out the conditions of its use;

6.2.8.     Registered and unregistered readers of the NLL digital collections are prohibited to take any actions aimed at damaging or otherwise endangering services of the NLL digital collections;

6.2.9.     Upon sending information supplementing descriptions (metadata) of digital objects available in the NLL digital collections, registered and unregistered readers of the NLL digital collections transfer to the NLL their author’s property rights to supplements to description of the digital objects;

6.2.10.  Registered and unregistered readers of the NLL digital collections accept these terms of use when using the NLL digital collections;

6.2.11.  The NLL does not assume responsibility for the content published by registered and unregistered readers of the NLL digital collections and reserves the right to delete this content if it does not comply with the content goals of the NLL digital collections or the principles of best practice regarding behaviour on the Internet;

6.2.12.  The NLL reserves the right, if necessary, to make changes to these Regulations regarding the terms of use of the NLL digital collections;

6.2.13.  Questions about the NLL digital collections or terms of use of the NLL digital collections of these Regulations should be sent to the NLL informative e-mail info@lndb.lv.

6.3.        The terms of use for awarding the title of Honorary Reader lay down requirements applying only to the awarding of the title of Honorary Reader:

6.3.1.     The title of Honorary Reader is awarded based on the decision of the NLL Administration upon receiving written applications of the Heads of the NLL structural units;

6.3.2.     The title of Honorary Reader is awarded to:

6.3.2.1. the NLL registered readers who have provided significant support in improving the work of the NLL;

6.3.2.2. long-term employees of the NLL who have worked for the NLL for at least 20 years and have terminated their employment relations with the NLL;

6.3.3.     An Honorary Reader is issued an Honorary Reader Card which gives the right to use a Personal Loan free of charge and get acquainted with printed works and other documents, or electronic publication in the NLL reading rooms;

6.3.4.     The Service Development Council of the NLL may take or cancel a decision on awarding the title of Honorary Reader in special exceptional cases in accordance with the proposal of the NLL Administration.

ANNEXES TO THE REGULATIONS OF THE NATIONAL LIBRARY OF LATVIA

Annex 1 “Reader Registration Form of the National Library of Latvia”

Annex 2 “Consent Form for Registration of a Minor as a Reader of the National Library of Latvia”

Annex 3 “Statement for Student Groups”

Annex 4 “Copy Request Form”

Annex 5 “Application for Reproduction of Audiovisual Materials from the Collection of the National Library of Latvia”

Annex 6 “Order Form for Making Copies of Digitized Original Periodicals of the National Library of Latvia”

Annex 7 “Application for Receiving a Publication from the Archive of Legal Deposit Copies of the National Library of Latvia”

Annex 8 “Order Form for Receiving the Original of the Digitized Periodicals of the National Library of Latvia”

Annex 9 “Application for Receiving the Interlibrary Loan Service at the National Library of Latvia”

Annex 10 “Order Form for Receiving the International Interlibrary Loan Service of the National Library of Latvia”

Annex 11 “Application for Granting Personal Loan of the National Library of Latvia”

 

Director                                                                                                                                                      A. Vilks